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CLIENT FEEDBACK FORM

We sincerely hope that you enjoyed doing business with our company. Please take a moment to share your thoughts on how we served you. Your feedback will help us to improve our services.

How satisfied were you with the following aspects of the trip?

Durabilty
Very Satisfied
Satisfied
Neutral
Somewhat Unsatisfied
Unsatisfied
Responsiveness
Very Satisfied
Satisfied
Neutral
Somewhat Unsatisfied
Unsatisfied
Overall Satisfaction
Very Satisfied
Satisfied
Neutral
Somewhat Unsatisfied
Unsatisfied
Organized
Very Satisfied
Satisfied
Neutral
Somewhat Unsatisfied
Unsatisfied
Friendliness
Very Satisfied
Satisfied
Neutral
Somewhat Unsatisfied
Unsatisfied
Knowledgeability
Very Satisfied
Satisfied
Neutral
Somewhat Unsatisfied
Unsatisfied
How would you rate the overall experience of the tour?
Excellent
Very Good
Good
Satisfactory
Poor
How would you rate the knowledge & communication of the tour guide?
Excellent
Very Good
Good
Satisfactory
Poor
N/A
How would you rate the quality of the selected tours?
Excellent
Very Good
Good
Satisfactory
Poor
N/A
How would you rate the meals which were provided?
Excellent
Very Good
Good
Satisfactory
Poor
N/A
Would you use our products / services in the future?
Yes, I would
Probably
Not Sure
Probably Not
No
N/A
How likely is it that you would recommend this company to a friend or colleague?
Very Likely
Somewhat Likely
Not Sure
Not Likely
Which of the following words would you use to describe the trip? Select all that apply.
Reliable
High Quality
Educated
Unique
Value of Money
Overpriced
Ineffective
Poor Quality
Unreliable
How well do our services meet your needs?
Extremely Well
Somewhat Well
Not So Well
Did Not Meet
How responsive have we been to your questions or concerns about our services/trip experience?
Extremely Responsive
Very Responsive
Somewhat Responsive
Vague Response
No Response
How long have you been a customer of our company?
This is my first trip
1-2 Years
3-5 Years
5+ Years
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